General Terms and Conditions

All-time Favorites BV

Article 1 - Definitions

In these terms and conditions, the following terms will have the following meaning, unless the context expressly indicates otherwise:

ATF: means the private company with limited liability All-time Favorites BV established in (1013 AP) Amsterdam, at the Danzigerkade 221A, registered in the trade register of the Chamber of Commerce under number 51569239 and VAT number NL850080939B01.

Reflection time: means the term of 14 (in words: fourteen) days, within which the Consumer can make use of his Right of Withdrawal or dissolve the Agreement without giving reasons.

Consumer: means a natural person who is not acting in the exercise of a profession or business.

Right of withdrawal: means the possibility for a Consumer to waive the Distance Agreement within the Cooling-off Period;

Customer service: means to reach ATF customer service on 020 -6142442 and / or support@alltimefavourites.nl

Agreement: means the distance agreement concluded between ATF and the Consumer through the Website whereby the Consumer purchases one or more ATF Products;

Personal data: means all information provided by the Consumer to ATF that can be traced to his / her person.

Products: means all products offered to the Consumer by ATF through the Website.

Website: means to access the Website operated by ATF via www.alltimefavourites.nl.

Article 2 - Applicability

2.1 These general terms and conditions apply to every offer from ATF and to every Agreement concluded between ATF and the Consumer.

2.2 All clauses in these general terms and conditions have also been drawn up for the benefit of all ATF directors and partners and all persons working for ATF and / or engaged by ATF.

Article 3 - Products

3.1 If an offer has a limited duration or is subject to conditions, this will be explicitly stated in the offer.

3.2 No rights can be derived from any errors in the description of a Product and or in the conditions for the purchase of a Product. Obvious errors or errors in the offer do not bind ATF.

Article 4 - Conformity

4.1 ATF will ensure that the Products comply with the Agreement, the specifications stated on the Website and comply with existing legal provisions and government regulations on the date of delivery.

4.2 ATF will exercise the greatest possible care regarding the interests of the Consumer in the performance of the Agreement. In particular, ATF is responsible for processing the Personal Data of the Consumer in accordance with the legal requirements arising from the General Data Processing Regulation. More information can be found in the privacy policy.

4.3 The risk of damage and / or loss of Products rests with ATF until the moment of delivery to the Consumer or a pre-designated and announced representative to ATF, unless expressly agreed otherwise.

4.4 The Consumer is obliged to check the Products immediately upon receipt and to assess whether they comply with the Agreement. If this is not the case, the Consumer must contact ATF immediately, so that he can replace the Products if necessary.

Article 5 - Execution of the Agreement

5.1 The Agreement is - subject to the provisions of Article 5 paragraph 6 of these General Terms and Conditions - concluded at the time of acceptance of the offer by the Consumer and compliance with the corresponding conditions, such as filling in all necessary information on clicked on the Website and the agreement function. The form completed by the Consumer and these general terms and conditions together form the complete representation of the rights and obligations of ATF and the Consumer.

5.2 The Consumer ensures that all data - of which ATF indicates that they are desirable or which the Consumer should reasonably understand to be necessary for the execution of the Agreement - is provided to ATF in a timely manner.

5.3 If the information required for the implementation of the Agreement has not been provided to ATF in time, ATF has the right to suspend the implementation of the Agreement.

5.4 ATF confirms the purchase of the Product and / or Products to the Consumer immediately upon receipt of the required information.

5.5 The Products are delivered to the address specified by the Consumer. Inaccuracies in the address are at the expense and risk of the Consumer. ATF delivers to addresses in the Netherlands, not being mailboxes.

5.6 No rights can be derived from the delivery period stated on the Website. The stated delivery period is an indication. If the delivery of the Product cannot be carried out within the stated delivery period, ATF will immediately inform the Consumer of this.

5.7 ATF will deliver the Product to the Consumer within 30 (in words: thirty) days after conclusion of the Agreement. If ATF is unable to deliver the Product within 30 (in words: thirty) days, the Consumer has the right to terminate the Agreement without costs.

5.8 If a Product is no longer available, ATF will immediately inform the Consumer of this and, if possible, offer a replacement Product. In this case, the Consumer has the right to terminate the Agreement without costs.

Article 6 - Reflection time

6.1 The Consumer is entitled to reflection time. The Consumer can terminate an Agreement with regard to the purchase of a product during the Cooling-off Period without giving reasons. ATF may ask the Consumer about the reason for withdrawal, but this is not required to state his reason (s).

6.2 The Cooling-off period referred to in article 6 paragraph 1 of these general terms and conditions starts on the day after the Consumer, or a third party designated by the Consumer who is not the carrier, has received the product, or;

  • if the Consumer has ordered several products in the same order: the day on which the Consumer, or a third party designated by him, has received the last product. ATF may refuse an order for several products with a different delivery time and will inform the Consumer of this prior to the ordering process.
  • if the delivery of a product consists of different consignments or parts: the date on which the consumer, or a third party designated by him, received the last consignment or the last item;
  • in contracts for regular delivery of goods during a certain period, the day on which the consumer or a third party designated by him, has received the first product.

Article 7 - Obligations of the Consumer during the Reflection Period

7.1 During the reflection period, the Consumer will handle the Product and the packaging with care. He will only unpack or use the product to the extent that is necessary to determine the nature, characteristics and operation of the product. The starting point here is that the Consumer may only handle and inspect the Product as he would be allowed to do in a store.

7.2 The Consumer is liable for a reduction in value of the Product that is the result of a way of handling the Product that goes beyond what is permitted in article 7 paragraph 1 of these general terms and conditions, returns are not accepted by ATF in such a case.

Article 8 - Exercise of the Right of Withdrawal

8.1 If the Consumer makes use of his Right of Withdrawal, he must inform ATF in an unambiguous manner within the Cooling-off period.

8.2 As soon as possible, but within 14 (in words: fourteen) days from the day following the notification referred to in article 8 paragraph 1 of these general terms and conditions, the Consumer returns the Product or hands it to (an authorized person of) ATF . The Consumer has in any case observed the return period if he returns the product before the Reflection Time has expired.

8.3 The Consumer returns the product with all supplied accessories, if reasonably possible in its original condition and packaging, and in accordance with the reasonable and clear instructions provided by ATF.

8.4 The risk and the burden of proof for the correct and timely exercise of the Right of Withdrawal lie with the Consumer.

8.5 The Consumer bears the direct costs of returning the Product.

Article 9 - Obligations in the event of withdrawal

9.1 ATF confirms the notification of withdrawal by the Consumer by e-mail.

9.2 If the Consumer terminates the Agreement within the Cooling-off Period and the Consumer has already paid for the Product, ATF will pay the amount that the Consumer has paid within 30 (in words: thirty) days following the day on which the Consumer notifies him of the cancellation.

9.3 ATF uses the same payment method that the Consumer used for reimbursement, unless the Consumer agrees to a different method. The reimbursement is free of charge for the Consumer.

9.4 If the Consumer has opted for a more expensive method of delivery than the cheapest standard delivery, ATF is not obliged to not reimburse the additional costs for the more expensive method.

Article 10 - Price

Prices on the website are in euros, including VAT, but excluding shipping costs.

Article 11 - Payment

11.1 Unless otherwise specified in the Agreement, the amounts owed by the Consumer must be paid prior to the delivery of the Products.

11.2 The Consumer has the duty to immediately report to ATF any inaccuracies in payment data provided or stated.

Article 12 - Personal data and privacy policy

12.1 The Consumer is aware that by using the Website he provides certain Personal Data to ATF, such as name, address, and e-mail address.

12.2 The Consumer continues to agree with these terms and conditions and agrees with the privacy policy applied by ATF, as displayed on the Website.

Article 13 - Complaints

13.1 Complaints about the Products delivered by ATF must be submitted by the Consumer within 14 (in words: fourteen) days after delivery of the Products concerned, fully and clearly described to the Customer Service.

13.2 Complaints submitted to ATF will be answered within a period of 14 (in other words: fourteen) days from the date of receipt. If a complaint requires a foreseeable longer processing time, ATF will respond within the period of 14 (in words: fourteen) days with a message of receipt and an indication when the Consumer can expect a more detailed answer.

13.3 If the complaint cannot be resolved in mutual consultation within a reasonable period of time or within 3 (in words: three) months after the complaint has been submitted, the Consumer can apply to the competent court.

13.4 If a complaint is justified, ATF will be given the opportunity by the Consumer to properly implement the Agreement. In the event that the performance of the Agreement by objective standards is no longer possible, ATF will only be liable within the limits of Article 14.

Article 14 - Liability

ATF is not liable for any damage suffered by the Consumer as a result of the improper and unsafe use, including use contrary to the enclosed user's manual, of the Product by the Consumer, except in the event of intent or gross negligence on the part of from ATF.

Article 15 - Changes to the general terms and conditions

ATF reserves the right to change these terms and conditions.

Article 16 - Invalid or voidable provisions

In the event that any provision in these terms and conditions should be void or be destroyed, this does not affect the validity of the remaining provisions. ATF and the Consumer will then enter into consultation in order to agree on new provisions to replace the invalid and / or annulled provisions, taking into account as much as possible the purpose and scope of the original provision.

Article 17 - Applicable law and competent court

17.1 These terms and conditions are effective from 1 September 2019.

17.2 The legal relationship between ATF and the Consumer is governed by Dutch law. All disputes between ATF and the Consumer that may arise as a result of or in connection with the Agreement, will in principle be settled by the competent court in Amsterdam.