TO SEND

As soon as we have received your order, we will process it as quickly as possible. Packages are delivered Monday to Saturday, within 1-2 days. (so excluding delivery on Sunday)

Costs
The shipping costs for home delivery are € 3,95 within the Netherlands. If you place an order above € 75, - the shipping costs are free. We deliver throughout Europe. Shipping costs within Europe become visible when you select the relevant country.

Shipping Confirmation
As soon as All-time Favorites has sent your package, you will receive a shipping confirmation. It contains a tracking number, if this code starts with 3S you can follow your package by clicking on the code. If this code starts with BUS it is sent with letterbox post and unfortunately you cannot trace it.

RETURN

Returns
Register the product you want to return by sending an email to support@alltimefavourites.nl with your name and order number. In addition, complete the return form completely, if it is not fully completed, we cannot process the return notification. You can then return the product (at your own expense) together with the return form to:
All-time Favorites
Industrial road 27
3274 KJ Heinenoord

The product must be returned within 14 calendar days after receipt.

Credit note
If we have received your return, we will send you a credit note by email. We will refund the purchase amount within 7 days to the payment account.

Note:
- The product must be returned in its original packaging and with the tags attached
- If the product is worn or damaged, we cannot take it back
- The costs of return shipment are for the sender

Exchanging
Do you want to exchange your All-time favorite for a different color / size? That's no problem! Register your return by sending an email to support@alltimefavourites.nl and state your name, order number and the product. After you have registered your return and returned the item (at your own expense) to the address below, we will ensure that you receive the desired item (if it is in stock).
PLEASE NOTE: the item that you return must be returned in the original plastic packaging, with tickets, otherwise it cannot be taken back!

Address:
All-time Favorites

Industrial road 27
3274 KJ Heinenoord

PLEASE NOTE: When registering do not forget to state your order number, product (s) and reason for return.
NOTE: Do not forget to include the packing slip with your return.
NOTE: Return the item in the original packaging.

* Sale items cannot be returned or exchanged.